This is generally in the format of a whiteboard session. We get key stakeholders in a room and collaborate to uncover critical information.
Data & Research
We mine through your analytical tools and research your competitors / industry to gain a deep understanding of key trends and user behaviours.
We plan the flow of information in your product and how your users will access it.
We profile the people using your product and we can optimise it to better cater to their needs.
We create low fidelity prototypes and release them to small focus groups so we can get early feedback and pivot accordingly.
We work with you to understand the lifespan and purpose of your product so we can suggest the correct technology and supporting infrastructure.
We craft pixel perfect user interfaces to suit the needs of your user to increase conversion rates.
We take the time to understand your business so we can accurately represent it online. We also translate print style guides into digital.
We design user-centered, conversion focused websites and present them to you in an interactive way.
We create user-centered application interfaces that allow your users to get what they need with ease.
We understand who your users are and what they're looking for. We design interactive effects and animations to help you communicate with them.
We build online stores. This is often more than the ability to shop online. We look deeper at your business processes to create tools that allow you to scale.
We develop content managed websites that allow you to communicate with your users quickly and efficiently.
We create web applications that house bespoke functionality. These include booking engines, intranets, login portals and more.
We build native, hybrid and progressive web applications that can be installed across multiple devices.
We develop chatbots to help streamline your business and give your customers answers to common questions.
We take the time to understand your business, creating automation tools to improve efficiency and internal workflow.
We test our products rigorously across commonly used devices / platforms and provide a warranty period to back our work.
By setting goals up front, we're able to measure your products success and provide recommendations and optimisations to increase its' performance.
Hosting & Support
We partner with Australia's best hosting providers to offer 24/7 web hosting and support with a guaranteed 99.9% uptime.
Security & Maintenance
We offer ongoing security & maintenance packages that keep your platform current and more importantly, secure.
Your product is not a set and forget. We have rich marketing & strategy experience and offer consulting to help you take it to the next level.
We deliver positive return on investment through a unique mix of strategies and channels. SEO, SEM, email, SMS and more.
We provide paid social advertising across multiple platforms and also community management, content creation and social calendars.
We analyse and use data to create key insights to inform decisions on where you should invest your budget.
We arm our clients with real-time performance metrics through the use of custom dashboards and data feeds.
We don't use cookie cutter approaches. Our business is unique and so is yours... we spend the time to create the perfect strategy for you.
From within your digital product, to your customers inbox or phone. We look at how we can close the loop by keeping them engaged with your brand.