Never handle another 2am server outage. Your clients' sites, managed under your brand.
We act as the invisible engineering and infrastructure team behind top creative agencies. Offer enterprise-grade managed hosting, security and SLAs to your clients under your brand — with 100% of fulfilment handled by UnDigital.
Post-launch support shouldn't cost you your best people.
The agency struggle
Interrupted workflows
Designers and senior devs get pulled off lucrative project builds to fix minor plugin crashes or staging errors.
Unpredictable revenue
One-off project revenue spikes and dips, leaving agency monthly cash flow vulnerable.
Liability & risk
Client sites getting hacked or suffering downtime directly damages your agency's brand reputation.
The UnDigital partner model
Zero distraction
Your core team stays 100% focused on project builds while our specialised team handles all updates, security and maintenance.
High-margin recurring revenue
Earn predictable monthly recurring revenue on every site launch by marking up our wholesale SLA packages.
Enterprise security & SLAs
99.9%+ uptime, 24/7 monitoring, WAF, automated backups and guaranteed response times back your brand.
Three steps to recurring revenue.
Choose your delivery model
01Two ways to partner, depending on whether you want to own the client relationship or hand it over.
Seamless onboarding & zero-downtime migration
02When a new client site is ready to launch — or for existing client portfolios — our engineers manage server provisioning, security hardening, SSL setup and seamless migration.
Sit back and collect monthly revenue
03We monitor infrastructure 24/7, perform CMS updates, back up data every 6 hours, and handle support requests according to strict SLA boundaries.
Recurring revenue on every site you launch.
Partners buy at wholesale rates and set their own client price. We don't publish partner pricing — we walk through the rate card and margin bands on a partner call.
Partners access our managed hosting and SLA packages at rates below our direct pricing, leaving genuine room to mark up on every site you place.
Package our SLAs into your retainers at whatever multiple your market supports. The spread is yours, every month, for as long as the site is live.
No engineers to hire, no on-call roster, no monitoring stack to licence. Your margin isn't eaten by the cost of fulfilling the work.
Across a portfolio it compounds. An agency carrying a few dozen client sites on retainer turns post-launch maintenance from an overhead into a predictable revenue stream — with no internal dev time and no 2am escalations.
Wholesale rates, margin bands and our white-label SLA templates are shared on a partner call.
Whatever your team builds on, we can support it.
Enterprise CMS
Deep platform expertise, including 10+ years as an official Silverstripe partner.
Modern frameworks & headless
Custom web applications, AI-built apps and headless stacks taken from build to production.
Infrastructure & hosting
Dedicated and cloud infrastructure, hosted in Australian data centres for low-latency local delivery.
The questions agency owners actually ask.
Do our clients ever speak directly with UnDigital?
In the white-label model, no. All updates, ticket resolutions and reporting are white-labelled under your agency brand, or communicated through your account manager. In the referral model, we handle client communication directly.
What happens if a client needs custom development work outside the SLA?
We route the request straight back to your design and dev team so you can quote and bill the new project work. If you'd rather we handled it, we can assist with scoped dev support on request.
Is there a minimum number of sites required to join?
No minimums. You can start with your very next site launch, or bring your entire legacy portfolio over in bulk.
What does it cost?
We don't publish partner pricing. Wholesale rates depend on the platform, traffic profile and SLA tier each client site needs — we walk through the full rate card, margin bands and white-label SLA templates on a partner call.
Ready to turn every site launch into recurring revenue?
Book a partner strategy call to walk through wholesale rates, margin bands and our white-label SLA templates.